General Questions

What should I do if I have a problem with a KidCo product?

Our Customer Care department is available to help with any product questions from 8:30am - 5:00pm Monday through Friday CST. They can be reached at 800-553-5529 or you can email us at any time.

Does KidCo sell products direct?

KidCo sells its entire product line through reputable online etailers and retailers throughout the United States, Canada, Mexico and in some areas of South America. To find a KidCo dealer near you, click here.

My child has just started crawling around. I know its time to baby proof the house, but where do I start?

We advise parents to get down on your hands and knees and crawl around. This gives you the perfect view as to what your child is going to find and possibly get into as he or she begins to explore this new, big world. Not only are you looking for things in reach like outlets, cords and sharp edges, but also for things like small items that can be pulled down off of tables and shelves. Home safety items such as outlet covers, furniture straps and corner protectors are great for these areas. You will also need to take stock of your kitchen and bathroom areas. Do you have cleaning supplies within the reach of little hands? How about that intriguing toilet? Locks and latches for cabinets and drawers will help keep your little explorer out of harm’s way. Now is also the time to assess the stairs, if you have a multi-level home and to look at gates as room dividers/barriers. You may also want to consult a professional child-proofer to get assistance with areas you may not recognize as potential dangers. These professionals are trained to help protect your children with the installation of home safety devices. To locate a child-proofer in your area, click here.